Smoking is not permitted in or near Stacie's Natural Touch.
In order to maintain a relaxing and stress free atmosphere we ask that your phone is turned on silent and that no phone calls are taken while others are around you receiving a service or relaxing in one of our lounges. Phone calls can be made in our reception area or outside on our patio area. As much as we love children, we also ask that you are not accompanied by small children unless they are receiving a service. We thank you and our clients thank you for giving them their time to relax and enjoy their getaway for the time that they are with us.
Clients that are under 18 and receiving a service must be accompanied by an adult and/or written consent must be given by guardian (based on what service is being provided).
Stacie's Natural Touch as well as tenants providing services at Stacie's Natural Touch reserve the right to refuse any service or treatment due to misconduct or inappropriate behavior. We take this VERY seriously!
Thank you for your continuing support for Stacie's Natural Touch and our small family of practitioners and staff. In order to honor our loyal clients and to best appreciate the hard work and commitment that our practitioners place into each and every service, we have implemented the following cancellation policy:
A CREDIT CARD will now be KEPT ON FILE in order to HOLD any appointments. This card will ONLY be charged in the event of a last minute cancellation/re-scheduled appointment or a "no show". In the event that your card will be charged, it will consist of a cancellation fee that represents HALF OF THE PRICE of the service that would have been rendered. If there is an issue with this continuing, we may ask that the service be paid in full at the time of booking.
We ask that you give at least a 24 HOUR notice if you need to cancel an appointment that is LESS THAN TWO HOURS. For appointments TWO OR MORE HOURS we now require a 48 HOUR notice.
LARGER GROUP BOOKINGS will require a 50% DEPOSIT in addition to a credit card to be kept on file, in order to hold appointments. We ask that you give at least a 48 HOUR notice OR MORE, for cancelling larger group bookings. Cancellations made WITHIN THE 48 HOUR period will require that the responsible party be charged the REMAINING 50% DUE.
We do understand that some things are out of our control and medical or family emergencies do arise. In this event, we do ask that you REACH OUT to us AS SOON AS POSSIBLE.
Please understand that this policy aims to implement a buffer period in event of cancellations so that our practitioners can have time to fill the time slot with clients from our waiting list. It also helps to stabilize and support scheduling for our practitioners as they are only paid through the bookings that you honor. We continue to thrive based on the love and support of our loyal clients and truly appreciate being your choice destination for relaxation and wellness.
-Gift cards can be purchased in any denominations or in any amount.
-Can be used towards services or products.
-All gift cards sales are final.
-Do not expire
-Cannot be redeemed for cash or other gift cards
-Must be present to redeem
Retail items can be exchanged within 14 days or purchase for a retail credit. No cash or credit card refunds will be given.
*Bar soaps, lip balms, deodorant, toothpaste, and toothbrushes excluded!
*If you are currently using any of the following prescription medications, you cannot receive a hair removal service. You must be off of the following medications for a minimum of three months prior to hair removal with the exception of Accutane, which is a minimum of one year. *
Accutane (Acne medicine) – 1 year
Adapalene (Acne medicine)
Alustra (Retin A)
Avage (Acne medicine)
Avita (Retin A)
Azelex (Peeling Agent)
Clindamycin Differin (Acne medicine)
Erythromycin Isotretinoin (similar to Accutane)
Renova (Retin A)
Retin A (Acne & Anti-Aging)
Tazarac (Acne medicine)
Trentinoin (Retin A)
*Using any of the following may make your skin more sensitive, resulting in thin skin that is vulnerable to lifting.*
Other acne medicines not listed above
Alpha Hydroxy Acids (Glycolic, Lactic)
Retinol (Found in products such as Obagi, Roc, etc.)
Any acid base products
On medicines for autoimmune disease or Lupus
Taking Prednisone or steroids
Psoriasis, eczema or other chronic skin diseases
Recent cosmetic or reconstructive surgery
Rosacea or very sensitive skin
Severe varicose veins
Recent surgical peel, microdermabrasion, chemical peels or acid based products
History of cold sores or fever blisters (waxing can also cause a flare up)
*Hair removal is not recommended for someone who is on blood thinners such as Coumadin or Plavix.*
*No direct sun exposure 48-72 hours before or after hair removal.
*No hair removal if you have had: sunburned skin or skin irritations. treatment with fillers such as Botox or Collagen injections within the last 7 days. laser skin resurfacing within the last year. A peel with a physician in the last two years.
*Please allow at least two weeks hair growth before any hair removal service.
*Hair removal prices may vary according to amount or length of hair. There will be an additional charge of $5 if trimming is needed.
Botox or Fillers - Must wait 1 week after injections
Retin-A - Must stop using 5 days pre and post-treatment
Chemical Peel - May be done prior - Post Peel - must wait 14+ days depending on strength and depth of peel
Laser Treatments -May be done prior, with proper training - Post Laser - Must wait 14+ days depending on treatment and condition of the skin
IPL - May be done prior with proper training - Post IPL - must wait 10+ days depending on treatment and condition of the skin
Clients prone to PIH (Post Inflammatory Hyperpigmentation) - must pre and post treat for at least 2 weeks prior to and following dermaplaning with products containing melanin suppressants
Diabetes - must be under control by diet or medication
Cancer - Not while undergoing treatment - following conclusion of treatment doctor approval required
Accutane or Isotretinoin - ok after 12 months of non-use and with doctor's approval
Blood thinners or history of bleeding problems/delayed coagulation following an injury - NO Dermaplaning allowed
High dosages or frequency of use of Aspirin - NO Dermaplaning allowed
Acne - Grade 3 or above - NO Dermaplaning allowed
Pustular acne lesions that is red and irritated or Cystic acne lesions - NO Dermaplaning on those areas
Cold Sores - NO services whatsoever while there is an outbreak
Moles and Skin Tags - NO Dermaplaning on those areas
Sunburn or windburned skin - NO Dermaplaning
Clients experiencing high anxiety - NO Dermaplaning
Congratulations on your Dermaplaning treatment!
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