COVID - 19 FAQ's

Below you will find a list of commonly asked questions related to the COVID-19 crisis and the resumption of in-person service options.

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As this is an ever evolving situation, please check back regularly as the CDC updates us on the status of the virus. To all our clients, current and future, please stay safe and healthy.

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*All plans and protocols are contingent on government regulation and CDC guidelines regarding the safety of resuming in-person operations. If further spikes in cases create a renewed need for quarantine measures, services are subject to rescheduling or cancellation.

The virus that causes Covid-19 is highly infectious and can cause deadly symptoms in many vulnerable individuals. While asymptomatic cases do exist and are a cause for concern, the most common symptoms of infection include a fever, unexplained cough, muscle weakness, and fatigue. Though not definitive by any means, temperature taking and symptom checking are helpful tools to determine if the session can safely proceed or to tell you if you might need to seek treatment and testing.

Because of the risks involved in participating in an activity (massage,facials, etc.) that requires skin to skin contact (i.e. closer than 6 ft.), it is imperative that clients are honest and up front about their risk factor for being infected or exposed to infection within the last 2-14 days. Withholding information about possible infection could cost one of our clients or loved ones their lives. Therefore, we are mandating that you sign an intake (or update your intake if you are a current client) stating that you will inform us honestly of your quarantine practices, testing history, new or worsening symptoms, or intent to be tested to protect the health and safety of everyone with whom we come in contact.

​Because this virus can be so easily transmitted, we have put in place the following safety and sanitation measures for bodywork services:​

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1. During massage, we will be using a face shield as an additional barrier between our face and your own. It will be sanitized between each and every client. Additionally we will be wearing a wipeable apron to limit the contact of our work clothes with our clients' bodies.
2. Both the client and staff will always be wearing a face mask to prevent and minimize airborne particle spray.​
3. While lying supine (face-up) there will be an additional plexi-glass shield put in place (if requested) to provide you with an added layer of protection while massage and esthetic practitioners do face, neck and shoulder work.
4. As per FSMTB (Federation of State Massage Therapy Board) and CDC (Center for Disease Control) guidlines, there will be no facial work performed for the extent of the coronavirus pandemic (during massages).
5. In between clients, all linens will be removed from the room and sanitized in an appropriate manner. The table, face cradle, and all surfaces will be wiped down with a sanitizing solution and prime touch points exposed to a UV-C sanitation light for your added protection. Each client receives fully sanitized set of linens, including the blanket (modesty) layer.
6. An air filtration device, with specialized filters, will be on throughout the session to help promote the clean steady flow of air as recommended by the CDC and WHO (World Health Organization).
7.  Extra hand-washing will be practiced by staff and promoted for every client. Hand sanitizer will be available in the treatment room and upon exiting the house for added peace of mind. 
8. We will be abiding fully by all FSMTB and Maryland Department of Labor guidelines regarding work hygiene and sanitation practice.